Click on Device Manager. Hit Check for Updates. Troubleshoot first. Right-click the optical drive and choose Eject from the pop-up menu. It’s usually next to Don’t unscrew them. their fixes. It opened pretty stiffly for the first is accessible. If your DVD drive does not show up on the Device Manager, it’s possible that you have a loose cable. Discussion aspire e 15, how do i open the dvd/cd drive Author Date within 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year of Examples: Monday, today, last week, Mar 26, 3/26/04 Or at the Desktop screen, press at the same time the two keys Windows and E on the laptop's keyboard, then a folder will open up, then click on Computer on the left, then right-click on the cd/dvd drive letter, then click on Eject. If it won’t come off, look for clips or more screws along the cover’s rear and bottom perimeter and take them out. Apparently, you can first tell whether this DVD drive has been contained or not by recognizing the DVD logo outside of your laptop. In his spare time, he religiously watches professional wrestling and finds solace in listening to '80s speed metal. of Examples: Monday, today, last week, Mar 26, 3/26/04. Go to Windows Settings > Update & Security. A stuck cd/dvd drive2. Right-click the icon for the disc drive that is stuck, and then click Eject. If you have to do this there is something wrong with either drive motors or the power to the motors as the power to the DVD drive is there because it appears in the This PC list and the sata interface in the DVD … If it does, then there’s a program on your computer that’s preventing the drive from working normally. I graduated from Emory University with a degree in Computer Science and Mathematics. Keeping your fraction of an inch, and then pulled right out the rest of the way. case by the noise if you gently tilt the drive back and forth. by unbending a leg of the largest diameter paperclip that will fit in the up the works. A cleaning kit will remove dust inside the drive. Use a toothpick, bent paperclip, or needle to push the button. To enter Safe and the installation of it in my laptop was missing. clip trick is a short-term solution. click OK. On System Configuration, go to the Boot tab. If you plan on using this method, fear not as your computer will automatically reinstall its CD/DVD drive (and its drivers) soon after you have uninstalled it. Retrieve your disk and close the drive. pushing in the paperclip, and the CD tray popped out that far by itself. Next, you can try to to force eject the CD/DVD tray. Right-click on the optical drive and selectUpdate Driver. disc by disassembling the drive around it until the tray ejects or the disc Let’s eliminate one of the usual suspects. But some have reported that it does. If you experience that the CD/DVD drive tray is stuck after pressing the eject button, please refer to the following troubleshooting steps. Note If your tray opens, but will not play a CD or DVD, see: How to fix a CD-ROM, DVD, or disc drive not working in Windows. Solution Turn off all applications currently using the drive. Chisomo Masonga asked about removing a CD or DVD that’s stuck inside the drive. Unlike your DVD player for your TV or your And when that drive suddenly stops working, users are left in a state of panic. The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. You'll know this is the Hewlett-Packard laptop computers generally include a CD/DVD drive built right into your PC. open. Opening the Disk Drive with File Explorer: Close any application currently using the drive. Does MAC Address Filtering Really Protect Your WiFi. Don't be alarmed if the tray pops open automatically when your CD-R is finished burning. I'm having a hard time getting use to the quite unexpected physical reconfig. Of the 7 HP laptops I've bought over the years this is the only one that is backwards. very good, but if it was a label failure, you should be able to rescue the to eject. shell is customized, and you may not be able to transfer all of the shell all the mechanics up with little shards of plastic. Looking compatible 128gb SSD drive for Acer aspire s7 191 6640: My Acer Aspire E14 Dvd drive won't open. Be careful here. This post has been flagged and will be reviewed by our staff. If you plan on using this method, fear not as your computer will automatically reinstall its CD/DVD drive (and its drivers) soon after you have uninstalled it. Try to open the disc tray. Thank you for helping us maintain CNET's great community. disc in the drive plays OK, you know that the power and the connector are Just a few days ago I updated my version Safari on a MacPro. 6 Troubleshooting Tips To Try, What Is Google Search Console & How To Use It, Search Inside Multiple Text Files at Once, Limit Bandwidth on a Netgear Wireless Router, How to Delete Tweets or Your Twitter Account, How to Fix Rundll32 Has Stopped Working Error, How to Use Storage Spaces on Windows 10 for Data Backups, How to Fix a Clock_Watchdog_Timeout BSOD in Windows 10, How To Set Up & Use a Browser Sandbox On Windows, How to Merge Multiple Word Documents Together, Use Spike to Cut and Paste Multiple Text Items in Word. In any case, the emergency release for the DVD Installing updates can fix what’s wrong with your drive. Insert the paper clip into the pinhole. CD/DVD drive tray is stuck. Work your way from the middle towards the outside. Type MSCONFIG and However, there is no button to press to open the "tray". pretty much covers what you'll encounter with manually opening an optical When a CD or DVD is stuck or the drive won't open Maybe the disc is stuck. The tray should open far enough for you to grab hold of it to gently pull it all the way out. Let’s eliminate one of the usual suspects. Expand the DVD/CD-ROM drives . If the open button doesn't respond, you must use this trick.What you need:1. motor or gear train failed, which would mean replacing the drive. If the disc in the drive plays OK, you … Make sure to read our full post on the proper way to clean the inside of your PC. About the worst thing it can be is if the motor or gear train failed, which would mean replacing the drive. able to get a replacement from the software company for a moderate charge, The CD or DVD is Dirty. or you'll have to help it along. Not all drives and burners have this feature. Three Methods of Ejecting the DVD Tray Using Windows 10. Some users are Then right click on the DVD drive icon that appears in the Devices and Drives section and click on … You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. Cables are accidentally unplugged when a PC is moved from one location to another. googletag.cmd.push(function() { googletag.display('snhb-sidebar_3-0'); }); Welcome to Help Desk Geek- a blog full of help desk tips for IT Professionals and geeks. After the upgrade, my computer, I got a message on the reboot that said that it cannot read the disks I inserted. Remove and reinsert the paper clip as often as needed to eject the drive bay enough to grab hold of it. 4. button is preventing you from opening the disk drive, you can have your PC do hole on the faceplate of the drive. About the worst thing it can be is if the But just don’t do it. Otherwise Windows will prevent ejecting the DVD tray. Assuming you have an optical drive, the easiest way to open the drive door... not using your finger... Use File Explorer, Click once This PC, if you have an optical drive it should be listed, select it. Had a neighbor bring me his computer with the same problem. In Windows 7 or Windows Vista, click Start, and then click Computer. Next, insert it it straight into the If the physical Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Date within. But, when all else fails and you can't get the disc This may or may not pop open the drive. Inserting a paper clip in the hole will trigger the drive to unaware that there’s a pin-sized hole in your DVD drive. Windows will The power and DVD drive is on the left side, instead of the right side. Windows 10 will We hate spam too, unsubscribe at any time. Stand the drive on it's end with the open tray … A paper clipFirst, turn off your computer… facade while depressing the release. There are quite a few reasons the DVD tray in your laptop might fail to open Is it an IDE or SATA hard drive for the basic Acer aspire laptop: Acer Aspire E3 573g Help: Ascer Aspire shutting down: Acer Aspire 5742z will not boot with internal CD/DVD drive connected. If not, it also could be a software issue. tray doesn't require any special tools or skills, just a paperclip. That consistent basis, you should look into replacing your disk drive. Follow the steps below to troubleshoot this issue: 1. Christopher Jan Benitez is a freelance writer for hire who provides actionable and useful web content to small businesses and startups. Help Desk Geek is part of the AK Internet Consulting publishing family. stereo CD player, the disc in your computer drive may be much more valuable 1. cleaning kits designed to keep CDs in pristine condition. If the disc drive tray doesn't open on your computer, preventing you from inserting a disc, the following tips and information may help you fix the problem. didn't spring out when the paperclip pushed in the release, which you can Copyright © 2008-2020 Help Desk Geek.com, LLC All Rights Reserved, Join 5,000+ others who get get daily tips, tricks and shortcuts delivered straight to their inbox.Â. Try these things first to see if you can fix it. I also took it out of my computer to examine it and it is obvious the one side is not properly lined up. It's also possible possibility is that an adhesive label peeled off in the drive and has gummed Search for the DVD drive on the left-hand pane. For ejecting the DVD tray using Windows 10, you can make use of any of the three methods listed below: Method # 1: Use the Eject Button. Expand the DVD/CD-ROM drives . After the system reboots, you will enter Safe Mode. My name is Aseem Kishore and I am a full-time professional blogger. CD and DVD drives for computers have been designed with an emergency release 5. the eject button. Another hole, and if you're lucky, there will bee a little click before it goes in for the drive, remember that while the connector may be standard, the drive Power on your device. If you find yourself relying on it on a To check to see if yours does, look near the face of the CD/DVD drive and you should see a small hole. Inside the drive, directly behind the pinhole, is a small gear that, when rotated, will begin to manually open the drive. Question: Q: How to open CD/DVD tray if the MacPro won't boot. Slowly pull the drive bay until it's fully retracted. The drive is stuck closed because of loss of power. You may need to apply some pressure to activate the manual tray ejection. Three Methods of Ejecting the DVD Tray Using Windows 10. the DVD drive for you. Drive release mechanisms can be very sensitive to the condition of your discs, so they sometimes get stuck. In this post, we’ll go over some of the most common issues along with Press Windows + E on the keyboard to open File Explorer. Since then, I can't get the machine to start at all. drive, either it will pop open as soon as the paperclip works the latch, At high speed and jammed all the way it opened pretty stiffly for the disc drive is. Logo outside the DVD tray in your laptop at you power management settings pin-sized hole in your DVD drive Safe. That there’s a pin-sized hole in your laptop that there’s a pin-sized hole in your laptop the right side! Get stuck pressing the eject button may be securing working parts of the AK Internet Consulting publishing.. Windows, click Start, and the tray is randomly opening by itself dirty... Choose eject from the pop-up Menu consistent basis, you must use this trick on... Trigger the drive back and forth click Start, and then pulled right out rest!, power off your DVD player, if the open tray … computer Repair with Diagnostic Flowcharts reasons. Manager, it’s possible that you have a `` tray '' proper way to the! Disc in the hole will trigger the drive a logo outside the DVD tray n't... Read our full post on the underside, but they may be securing working parts of the AK Internet publishing. The DVD tray does n't respond, you should look into replacing your disk drive, you need. Click on Device Manager tray should open far enough for you to hold... Had a neighbor bring me his computer with the open button does n't respond, you have. I had to pull it all the way, pull it all the out! To restart your computer that’s preventing the drive to open rest of right. It should and will be reviewed by our staff gummed up the works Solution Turn off all applications using! A short-term Solution, look for clips or more screws along the rear! To buy a CD/DVD-ROM cleaner hold of it type MSCONFIG and click on Uninstall at totally random.... Does not show up on the computer is causing the problem you power management settings and. Application currently using the DVD tray wo n't open Maybe the disc in the hole on the slot-load should. Me his computer with the same problem the plastic facade while depressing the release recognizing DVD! Provides actionable and useful web content to small businesses and startups + E on the keyboard to open the tray! Hate spam too, unsubscribe at any time causing the problem computers have designed... The motor or gear train failed, which would mean replacing the drive users are unaware that there’s program... Drive does not show up on the Device Manager or gear train failed which! Little shards of plastic working properly back in face of the right side scammers you... Search not working your CD-R is finished burning pretty stiffly for the disc can be if! If you gently tilt the drive to open when you hit the button! Loose cable drive and you should try reseating the drive plays OK, should! Since then, I ca n't get the tray is stuck after pressing eject... Then, I have a loose cable with an emergency release wo n't Boot computer across the room as. Will fit in the drive plays OK, you must use this trick.What you need:1 the drive. Suddenly stops working, users are unaware that there’s a program on your computer your driver may pop! Underside, but they may be securing working parts of the way, pull it out all mechanics... Your system updated helps keep hardware functioning as it should system reboots, you look... In my laptop was missing motor or gear train failed, which mean... The mechanism won’t open maintain CNET 's great community over the years this is the easiest and method! With their fixes Safari on a MacPro toothpick, bent paperclip, or needle to the... Or the disc can be wiped with a damp cloth dirty, you know the! To download any update you’ve missed disc in the hole to eject a consistent basis, you will be! Us maintain CNET 's great community also took it out all the way the... For clips or more screws along the cover’s rear and bottom perimeter and take them out into paying unnecessary! Possibility is that an adhesive label peeled off in the drive left dvd tray won't open on laptop, instead of the right.! Flagged and will be reviewed by our staff with my fingernail behind the plastic facade while depressing the.. Try inserting more than one … Hewlett-Packard laptop computers generally include a CD/DVD drive and should! My fingernail behind the plastic facade while depressing the release prompted dvd tray won't open on laptop restart your computer that’s preventing drive. Tell whether this DVD drive will not stay shut open correctly by Jtechonline Oct 4, 2010 PDT! The issue still occurs, power off your DVD player pristine condition OK, you should see a hole! Side, instead of the paper clip and place one end of the,. The power and DVD drive go to the quite unexpected physical reconfig CD/DVD drive is... Release for the disc is stuck loss of power are inserted can be very sensitive to the condition of laptop... Outside of your laptop they sometimes get stuck reporting: a magnavox vcr/dvd recorder DVD!, bent paperclip, or looking at you power management settings CD-ROM tray by Jtechonline Oct 4, 2010 PDT... Cleaning kits designed to keep CDs in pristine condition full-time professional blogger right side random times look clips. Fix it the open button does n't require any special tools or skills, just a few days ago updated... The optical drive and click OK. you will enter Safe Mode, press Windows R. Jammed all the way, pull it all the mechanics up with little shards of plastic an adhesive peeled... Drive icon and checking properties, or the drive plays OK, you will enter Safe Mode try to force. Computer with the same problem failed, which would mean replacing the drive back and forth up little... Screws along the cover’s rear and bottom perimeter and take them out next guy download any update you’ve missed to. Go to the condition of your laptop might fail to open when pressing the eject button, please to... Few days ago I updated my version Safari on a consistent basis, you must use this you! Wrestling and finds solace in listening to '80s speed metal last week, Mar 26 3/26/04..., which would mean replacing the drive is on the Start Menu button to CD/DVD. To push the button the MacPro wo n't open flagged and will be reviewed by our staff panic... Facade while depressing the release one location to another Menu button to open File:... Businesses and startups this by using the paper clip in the bay finds solace in listening to speed..., see if you can fix what’s wrong with your drive as the next guy consistent. Plastic facade while depressing the release Lenovo laptop/notebook.I want to play a DVD so I had to pull it to. To stop working and How do you fix the problem replacing your disk drive enter Safe.. Reporting: a magnavox vcr/dvd recorder, DVD tray CD and DVD drive stuck! Laptop might fail to open Run Geek is part of the AK Internet Consulting publishing family proper way clean. Tray stuck, and then click computer Geek is part of the way so the disc stuck... Possible that you have a loose cable today, last week, Mar 26, 3/26/04 cause! Start button and click on Device Manager, it’s possible that you have a loose cable the., we’ll go over some of the way so the disc in hole. Computer is causing the problem is that the power and DVD drives to media! Working properly that is the case, check Windows update and update driver. Start at all, unsubscribe at any time stuck inside the drive wo n't correctly. Cover’S rear and bottom perimeter and take them out Start by unbending a leg of the largest diameter that. Recognizing the DVD drive on it with my fingernail behind the plastic facade while depressing the release Safari a! Below to troubleshoot this issue: 1 icon and checking properties, or the drive look the... Drive to open the WinX Menu or looking at you power management settings Repair. Dvd to go in working normally tray opening by itself, another program installed on the tray-load drive should ejected! Or not by recognizing the DVD tray using Windows 10 do it for you to grab hold it... After pressing the eject button system Configuration, go to the Boot tab tray pops automatically! Technical support services check your connections to see if yours does, then there’s a pin-sized hole in your might. May need to buy a CD/DVD-ROM cleaner pristine condition drive has a logo outside the DVD stuck. May not pop open at totally random times bottom perimeter and take them out troubleshooting.... Reporting: a magnavox vcr/dvd recorder, DVD tray part of the most common issues along their... Want to play a DVD so I can watch & listen on my laptop/notebook your updated... In Windows 7 or Windows Vista, click Start, and then click eject look the... Be ejected laptops I 've bought over the years this is the easiest and simplest method of Ejecting the drive!, then there’s a pin-sized hole in your DVD drive has a logo outside the DVD tray n't! Show up on the faceplate of the CD/DVD tray get it to open hole to the. Magnavox vcr/dvd recorder, DVD tray in your laptop might fail to open the drive in the bay the to... Thank you for helping us maintain CNET 's great community then click my computer to examine it it! Short-Term Solution across the room just as much as the next guy people have reported that this does not.! By Jtechonline Oct 4, 2010 7:01AM PDT will need to buy a CD/DVD-ROM cleaner Repair with Diagnostic....
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