Last year, we piloted an ‘Introduction to Content Design’ course on. Do you think I would find the course useful? Every project and design process is different. We want to serve the entire community and we want to be able to respond quickly as learning needs evolve. Define technical terms that may be unfamiliar, and use a product or service’s full name before using its acronym or abbreviation. 19 October 2020. The ‘Introduction to Content Design’ course’s mixture of tasks, quizzes, videos and questions to prompt discussion meant that working through the activities didn’t feel like a drag. However, I produce lots of leaflets, reading promotions and competitions and I think the plain English part of the course would be particularly beneficial to my role. Content design, GOV.UK We’re looking at new content models and strategies to support the ways in which GOV.UK is developing to meet changing user … We use a lot of python and flask to build our prototypes. The Universal Credit portal on GOV.UK. We communicate regularly through Slack and a Google Group. If you’d like to come and work with the GOV.UK content team or would like to invite us to come and work with you, please contact your GOV.UK lead. Comment by We try to keep this as consistent with GOV.UK as we can. I am not a content designer but I am responsible for social media posts for my work place. The dos and don’ts of designing for accessibility are general guidelines, best design practices for making services accessible in government. Do keep an eye on the @GDSTeam Twitter account as we will be announcing the dates there. If it's not there, talk to colleagues on the #content channel on the service manual public Slack or email the service manual team to see if anyone has any experience of or research insight into the issue. The course covers the basics (including user needs, content testing and what makes effective content) in an engaging, informative and easily digestible way. For example, you will learn about using plain English, identifying your users’ needs, and accessibility. And it was something I read up on after the course finished. We’ve also been working with Padma Gillen - another ex-GOV.UK head of content design. Having said that, we are collecting our learners’ feedback and reviewing the needs of the content community regularly. A design process could be anything: it might begin with sketching on paper, or mocking up using graphics software (such as Sketch or Illustrator), or downloading a GOV.UK page to edit the content … Government services should be consistent, so users don't have to learn a new interface every time. GOV.UK Blog Home Office Digital, Data and Technology ... Search for: The benefits of pair designing. Hi, roughly how many hours per week are required over the 4 weeks? We’ve just launched our first trial of a GOV.UK account. content design user-centered design Government websites are written for an extraordinarily diverse group of users. The Content Community team at the Government Digital Service (GDS) is launching an ‘Introduction to Content Design’ course on the social learning platform FutureLearn. However, we do provide transcripts as well. Karwai Pun is an interaction designer currently working on Service Optimisation to make existing and new services better for our users. Last year, we piloted an ‘Introduction to Content Design’ course on FutureLearn with 100 learners from across government and the public sector. However, many of the skills we expect our learners to develop will be transferable. Our work continues – we will keep learning, iterating and creating new opportunities to equip content designers with the skills and knowledge they need. ‘Perceivable, operable, understandable and robust’ are the high-level principles that describe accessibility. Define technical terms that may be unfamiliar, and use a product or service’s full name before using its acronym or abbreviation. Thanks, GOVUK components. Do keep an eye on the course page on FutureLearn as the information will be posted there in due course. Thank you for your comment and for sharing the link with your colleagues. Find out more about Companies House. Thanks for your reply - are there any plans to make this course available later in the year? The short, easy-to-follow overview it provided is definitely something I’ll be referring to in the future. Service and product owners for central government’s website, GOV.UK, need to upload an accessibility page and publishers need to upload an accessible documents policy. Sign up now for ‘Introduction to Content Design’ on FutureLearn. Overview; Illustrations; ... All content is available under the Open Government Licence v2.0, except where otherwise stated I wanted to talk more about where we are now that we’ve completed discovery.. Apply on company website Save. Read the blog post to find out how we designed gov.uk/coronavirus. So it was good to have to reflect on what else it’d be useful to learn. Content design is about words This is a popular one. More about the way we work The course is designed especially for people who are relatively new to content design, and you do not need to be familiar with any software or tools to attend and benefit from it. Would this course be relevant to someone responsible for social media posts or is it aimed at web designers? After that, only learners who upgrade will have access to it. Here are just a few and why they’re not true. Solving content-related business problems, and improving ROI by optimising your content management processes. Can I just clarify the length of this course, as I have not completed a GDS course before. Comment by posted on Since we launched the tool on 30 April 2019, 550 users from almost half of all organisations who publish to GOV.UK have used it to view data about their content. New regulations mean public sector bodies have a legal duty to make websites and apps accessible. approximately 16 hours) to complete? This content replaces some of our older guides, so if you're wondering where they went, it's all there. Our staff blog about themselves and their work, Companies House services and the information we hold on the register. Service and product owners for central government’s website, Find out how your public sector organisation is impacted at, Dawn Kofie - Content designer, Scottish Government, Find out more about who the course is for and what it covers, just under 5 million adults in the UK (7.5% of the adult population) who had never used the internet, Sign up now for ‘Introduction to Content Design’ on FutureLearn, How we designed the GOV.UK accounts trial, Mapping the “Start a Business” journey on GOV.UK, Using accounts to personalise the user experience on GOV.UK, Deputy Director job opportunities with GOV.UK at the Government Digital Service. Yes – we are planning another run in the autumn, most likely in September. The 4-week course starts on 18 May. Content Design Lead at GOV.UK Government Digital Service. 9. You will be expected to: 1. make sure appropriate content is shown to a user in the right place and in the best format 2. start from discovery and work closely with user researchers, service designers and interactio… Skip to main content. Comment by Our guidance is some of the most complex information the website content design team works on. Does '4 weeks' imply 20 consecutive working days? Head of Content Design - GDS, GOV, NHS Experience Sanderson Recruitment Plc London, England, United Kingdom 14 hours ago Be among the first 25 applicants. Here’s a breakdown of the things Dawn took away from the course, in her own words: There are a few boxes a training course has to tick before I consider attending it: GDS’s online ‘Introduction to Content Design’ course ticked all of them. Earlier this year, we did our first public run of the ‘Introduction to content design’ course hosted on FutureLearn, and we had more than 11,000 learners sign up.This month, we’re doing a second run of the course and you can register now for the 21 September start. In terms of user research, there is already a good amount of content focusing on user research in this course. GOV.UK Elements has now been replaced by the GOV.UK Design System. The course’s discussion points were perfect for this. Guidance on content archiving and updating. Content Community team You’ll find out what content design is about accessibility and about what the next steps in furthering your content design career are. We’re hoping to get even more insights with this iteration of the course. with 100 learners from across government and the public sector. To help your service meet accessibility requirements, you should use the GOV.UK Design System. Comment by Although I have access to IT, I have very limited access to online resources, so I wouldn’t be designing any websites or anything. Managing multi-discipline user experience team tasked with rationalizing the government web estate. Written by the GOV.UK team. GOV.UK standards and guidelines are discussed by our Operations Review group, and signed off by our cross-departmental steering board. To help your service meet accessibility requirements, you should use the GOV.UK Design System. The course is self-paced, which means you can go through the materials in your own time. Steps to take. The 4-week ‘Introduction to Content Design’ online course starts on 18 May and you can register now. Last year, we piloted an ‘Introduction to Content Design’ course on FutureLearn with 100 learners from across government and the public sector.. We learned a lot from the pilot, and we blogged about some of it last year.. Next month, we’re launching the second iteration of the course. Many pages are misunderstood, criticised for … Status Registered Registration date 5 November 2019 Renewal date 5 November 2024. It is very much needed and I anticipate it would be very, very popular. Comment by These design outcomes, illustrated in figure 1.2, contribute to broader concepts of placemaking, in particular the principles of good design set out Skip to main content. Would you be doing a similar training for User research as there’s not much out there. It'd be good is this remained as a free resource. Meeting the needs of your users through research, analytics and content design best practice. GOV.UK Find a registered design. We recommend that you spend approximately 4 hours studying each week. Thanks, Anne, Comment by Sign up now for ‘Introduction to Content Design’ on FutureLearn. Is it going to be worth the time out of the office? If we do decide to create a separate course focused on user research, this blog will be where you will find out about it. It’ll be a first for me, would I need to be very techie, have knowledge of design software tools, and do I need specialist software for the course. BPDTS’s Emily Wilkinson, Interaction Designer, and Colin Jones, Content Designer, discuss their experience working together, offering 6 tips on how to deliver brilliant work in a fast-paced environment – without pulling each other’s hair out. Things like progress indicators, dates-of-birth, address fields and form structure. Getting learners involved also allows us to get useful insights into what their needs are, what their strengths are and how else we can support them – either with future iterations of this course or with other learning products and programmes our team builds. Olubunmi Fatungase We want to bring a group of international government designers together to talk about these issues, and more. Government Digital Service (GDS) is leading the digital transformation of government. We blogged about it recently, and it’s a big part of the GOV.UK strategy for the future. Public sector organisations have a legal duty to make websites accessible. In this short interview, Sarah summarises what content design is all about, what its job is, and how it's used on GOV.UK. Anne, Comment by It goes without saying that the skills, knowledge and experience that you need to do content design are important. This means you can fit it into the nooks and crannies of your working day. Content Data is for everyone responsible for content on GOV.UK. Karwai is part of an accessibility group at Home Office Digital, leading on autism.Together with the team, she’s created these dos and don’ts posters as a way of approaching accessibility from a design perspective. Ciaran Murdoch on 24 April 2020, Thanks for this opportunity. A blog about running and improving the GOV.UK website, for people who create or manage content on the site, frequent users and anyone else who is interested. The ‘Introduction to Content Design’ course is for new content designers or those who work in other roles that involve content design. FutureLearn, where the course is hosted, is a social learning platform. https://www.gov.uk/guidance/content-design/data-and-analytics#feedback-explorer Last year, we blogged about the work we’re doing to develop a new learning approach for the content design profession. How many non-digital users do you think there are in the UK? In the cross-government content community, we’ve been talking a lot about the crucial part content plays in coherent services. The 4-week course starts on 18 May and you can sign up now. We will, however, be doing another run in the autumn but the date hasn't been confirmed yet. on 21 May 2020. View the GOV.UK design … Examples of other types of… Government Design Principles 1 and 2: Start with users needs, and do less. We also want to make sure we’re using our time wisely. I’m Trisha Doyle, the Head of Content Design for GDS, and I want to tell you about our work on GOV.UK’s content operating model, following on from Neil Williams’ blog post about it a few months ago. 16 October 2020. Next month, we’re launching the second iteration of the course. GOV.UK service and product owners need to upload an accessibility page and publishers need to upload an accessible documents policy. ; As you’re writing, consider the tech literacy level of your target audience. As ‘glass half empty’ as it sounds, we’re all temporarily abled. Content strategy. We first published the Government Design Principles in 2012. Comment by Together with the assessment objectives it provides the framework within which awarding organisations create the detail Sharing ideas about the different ways and places there are to gain that knowledge - online and offline - was also helpful. These patterns have been designed for citizen and business content on GOV.UK. Default. 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